
THE ASK
BEW brings in over 2,000 attendees every year, but the Trailhead team was unsure of how it was viewed by the broader business community.
The work began with an in-depth brand audit. Through audience polling and individual team member interviews, we uncovered two striking details:
- Most people thought Trailhead was a sponsor of BEW, not the organizers.
- Most people were unaware that attending BEW was free.
These discoveries formed a crucial inflection point in our strategy development.

